Case Study — Fintech Brand

Scaling a US Fintech Brand to 4X Qualified Leads in 90 Days

A US-based Fintech Company, offering digital payment and lending solutions, approached us to improve their lead generation and reduce acquisition costs.

Performace Marketing

About the Client

Client Overview

Who they are, what they do, and why they came to us.

Fintech

Digital Payment and Lending Solutions

SEO

Performance Marketing

AI Automation

Content Strategy

  • In Fintech, trust-based creatives outperform aggressive selling
  • Funnel segmentation is critical for lead quality
  • CRO can double performance without increasing ad spend
  • Retargeting drives the majority of conversions

With a structured performance system in place , Achieved

  • Predictable lead flow
  • Lower acquisition costs
  • Higher quality customers
  • Scalable growth model
  • Qualified Leads: 4X Growth
  • CPL: $120 → $48
  • Conversion Rate: 2.3% → 5.8%
  • CTR: 1.9% → 4.2%
  • Retargeting Contribution: 35% of total leads

Pain Points

The Challenges We Faced

Understanding the root problems was the first step to building the right solution.

High CPL ($120+ per lead)

Cost per lead was extremely high ($120+), making campaigns inefficient and limiting the ability to scale profitably across paid channels.

Low lead-to-customer conversion rate

Lead-to-customer conversion rate was low, resulting in poor revenue outcomes despite consistent lead generation efforts and ongoing ad spend.

Unqualified traffic from broad targeting

Traffic quality was poor due to broad targeting, bringing in unqualified users who were unlikely to convert into paying customers.

No funnel segmentation same message for all users

No funnel segmentation was in place, meaning the same message was shown to all users regardless of their stage in the buying journey.

Our Approach

Strategy & Execution

We broke the engagement into 4 focused execution blocks — each targeting a specific growth lever.

Full-Funnel Performance Strategy

We redesigned the entire funnel: Top Funnel (Awareness) → Educational content (finance pain points, trust-building ads) Middle Funnel (Consideration) → Product benefits, case studies, comparison creatives Bottom Funnel (Conversion) → Free consultation, demo offers, urgency-driven ads

Growth Strategy

Channel Mix

Funnel Strategy

Budget Allocation

Audience Refinement

Segmented audiences based on intent Focused on decision-makers (business owners, startups) Used lookalike audiences + behavior-based targeting Result: Higher lead quality and lower wasted spend

Audience Insights

Intent Signals

Lookalike Audiences

Segmentation

Creative & Messaging Optimization

Tested 20+ creatives per month Focused on problem-solution messaging Added strong hooks + financial pain points. CTR improved from 1.9% → 4.2%

Ad Creatives

A/B Testing

Message Positioning

CTR Optimization

Retargeting & Lead Nurturing

Multi-step retargeting campaigns Email + CRM follow-ups Warm audience re-engagement 35% of total leads came from retargeting

Retargeting Ads

Funnel Remarketing

Lead Nurturing

Conversion Boost

About the Client

Client Overview

Who they are, what they do, and why they came to us.

+250%

Organic Traffic Increase

+180%

Organic Traffic IncrQualified Leads Generated ease

40%

Organic Traffic Increase Reduction in Ad Cost (CPL)

380%

Overall ROI Achieved

Want Similar Results for Your Fintech Brand?

Getting leads but no customers? Fix your funnel and targeting.

Digilites helps brands build data-driven performance marketing systems that scale profitably.

Home

Start Your Digital Growth Journey